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The Queen At Chester Hotel, BW Premier Collection, Chester

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From80US$ /night
Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

City Road, Chester, United Kingdom, CH1 3AH

The Queen At Chester Hotel, BW Premier Collection, is Britain's original railway hotel, built to accommodate early rail travelers. This classic-yet-contemporary establishment showcases Victorian architecture and is adorned with artworks and curios reflecting its rich history. Located just 0.1 miles from Chester train station, the hotel provides convenient access to local attractions. Its sprawling layout includes interesting nooks and crannies, highlighting the hotel's unique charm.

Location

The hotel's prime location places it a short walk away from Chester's main shopping area and several historic attractions, including Chester Castle and the Roman Amphitheatre. A complimentary shuttle service is available to Chester Zoo, making it easier for families to explore the area. Parking spaces are provided for guests traveling by car, ensuring convenient access to the city's highlights, including local golf clubs and parks.

Rooms

The hotel offers a range of spacious accommodations equipped with modern amenities. Each room features satellite TV and complimentary 24-hour room service for guest convenience. Many of the units include tea and coffee facilities, and upgraded bathrooms with free toiletries. The property also has accessible ground-floor rooms available, two of which are designed with wet rooms.

Eat & Drink

Dining at The Queen At Chester Hotel centers around the award-winning Kings' Grill, which boasts two AA rosettes. The table d'hôte menu showcases a selection of two or three courses at a reasonable price. Guests can also enjoy a chic cocktail bar and an open kitchen that adds a touch of culinary theater to the dining experience. An extensive wine list complements the menu, providing a variety of local Cheshire flavors.

Leisure & Business

Guests can take advantage of various leisure options, including an on-site gym and beautifully landscaped gardens. Business travelers benefit from conference and meeting rooms equipped for professional needs. Additional amenities such as dry cleaning/laundry services and a 24-hour reception enhance the overall experience for both leisure and business stays. The peaceful atmosphere is complemented by the Bloomsbury Room, a wood-paneled area ideal for reading or relaxation.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Suite
Max:
2 persons
48 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Standard Twin Room
Max:
2 persons
28 m² 
Bed options:
2 Single beds
Shower
Heating
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Small Double Room
Max:
2 persons
18 m² 
Bed options:
1 Double bed
Shower
Heating
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Chester4000 ft
Airports
Chester Hawarden (CEG) 7.6 mi
Liverpool John Lennon (LPL) 24.0 mi
Train
Chester Train Station700 ft
Bus
Bus stop3000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Baggage storage
  • Elevator
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Spa & Leisure

  • Sun terrace
  • Garden area

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

City Road, Chester, United Kingdom, CH1 3AH
Map view
street view
City Road, Chester, United Kingdom, CH1 3AH
Nearby
Chester CH1 3DH
Chester Shot Tower
1800 ft
Restaurants
Siam Thai & Teppanyaki Restaurant
1300 ft
32 City Road
Old Harkers Arms
1400 ft
1 Russell Street
Barton Rouge
1400 ft
The Steam Mill Business Centre Steam Mill Street 1-4 Granary Wharf
Deva Tap
1100 ft
121 Brook Street
Artichoke
1600 ft
The Steam Mill Business Centre Steam Mill Street Steam Mill Street
The Yard
1300 ft
26 City Road
Istanbul BBQ
1700 ft
85 Brook Street
Gate of India
1400 ft
25 City Road
Ahmed Indian Takeaway
1500 ft
76 Brook Street

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
spacious rooms
good location
mixed service
food quality can be inconsistent
7.4/10
Very good
Rooms
8.3
Location
8.6
Service
7.0
Dining
6.7
Guest reviews
7.4/10
based on 12 reviews
8.2
8.2/10based on 7773 reviews
Eleanor
United Kingdom, May  2024
7.6/10

The hotel is in a convenient location directly across the road from the train station. The dining experience offers good quality options, although some aspects could be improved. The rooms are spacious and modern with a walk-in shower and a huge bed, and the service is a mix of helpfulness and abruptness. The hotel has some positive aspects, but there are areas that need enhancement.

Rooms
8.0
The rooms are spacious and modern, featuring a walk-in shower and a huge bed.
Service
7.0
The service was a mix of helpfulness and abruptness, with some staff members being very welcoming while others less so.
Location
9.0
The hotel is in a convenient location directly across the road from the train station.
Dining
7.0
The dining experience offers good quality options, but there are areas like the sausages that need improvement.
Facilities
7.0
The hotel provides the basic facilities needed for a comfortable stay.
spacious rooms
mixed service
John
United Kingdom, March  2024
8.8/10

I could not have asked for a better stay! The hotel's location was superb, just opposite the Chester train station, making it incredibly convenient. The room with a king-size bed and views over the local area was a dream come true, and the power shower felt like heaven. The service was exceptional, with every staff member going out of their way to ensure my comfort. The dining experience was delightful, with a good variety of options to choose from. My only small gripe was the lack of air conditioning in the room, but overall, it was a fantastic experience.

Rooms
9.0
The room with a king-size bed and views over the local area was a dream come true, and the power shower felt like heaven.
Service
9.0
The service was exceptional, with every staff member going out of their way to ensure my comfort.
Location
9.0
The hotel's location just opposite the Chester train station was incredibly convenient.
Dining
8.0
The dining experience was delightful, with a good variety of options to choose from.
Facilities
9.0
The hotel facilities were top-notch, enhancing my overall stay.
Ian
United Kingdom, January  2024
7.4/10

The hotel is conveniently located right across the road from the train station, making it easy to access. The rooms are cozy with large windows and comfortable beds, but the dining options could be improved. The service was a bit mixed, with a standout chambermaid but some lapses in responsiveness. Overall, a decent stay with some room for enhancement.

Rooms
8.0
I loved the big windows in the room and the heavenly power shower.
Service
7.0
The chambermaid was lovely and really went out of her way to assist us. However, some staff members lacked responsiveness.
Location
7.0
The hotel is right across from the train station, which is convenient for transportation, but a bit of a walk from the city center.
Dining
7.0
The food quality was good, but there is room for improvement in the variety of options available.
Facilities
8.0
The hotel offers standard facilities for a comfortable stay.
Robert
United Kingdom, December  2023
7.8/10

The hotel offers nice rooms with a great breakfast and views over the local area. The service was not very welcoming overall, but the lovely chambermaid stood out. The location is convenient, right across from the train station. The dining experience provided good quality but lacked in some areas.

Rooms
8.0
I enjoyed the room with its great breakfast and views over the local area.
Service
7.0
Although overall service was lacking in warmth, the chambermaid was truly helpful during our stay.
Location
9.0
The hotel's location right across from the train station was very convenient for us.
Dining
7.0
The dining options provided good quality, but there were some dishes that were not up to par.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Andre
United States of America, November  2023
7.4/10

I had a delightful stay at this hotel. The rooms were incredibly cozy with a king-size bed and stunning views over the local area, making it a steal at under £40. The bed was remarkably comfortable, and the four-poster bed added a touch of luxury. The climate control ensured a perfect room temperature, enhancing my overall experience.

Rooms
9.0
The rooms were superbly comfortable and well-equipped.
Service
6.0
The service was mixed; while the junior manager Ross and the team in his absence were not very welcoming, a lovely chambermaid came to our rescue when we had trouble accessing our room.
Location
8.0
The hotel's location was convenient, right across from the train station, which made it easy to access transportation. It was just outside the main streets but close enough to walk into the center, offering a perfect balance between accessibility and tranquility.
Dining
7.0
I enjoyed the dining experience overall, especially the brand-new pancake machine. However, the sausages were a letdown, being the worst I've ever tasted.
Facilities
7.0
The facilities were adequate, with everything needed for a comfortable stay.
comfortable rooms
mixed service
Robert
United States of America, October  2023
7.6/10

I couldn't have asked for a better stay! The rooms were beyond luxurious, with opulent furnishings, a double-ended bath, and a walk-in shower. The tea-making facilities were a nice touch, and the wardrobe was spacious. However, the price was a bit on the higher side for me. The service, while the chambermaid was lovely, could have been more welcoming overall. The location, right across from the train station, was unbeatable for convenience, although it was a tad noisy. The dining experience was mixed, with a superb restaurant but with disappointing sausages. I loved the facilities, especially the brand-new pancake machine. Value for money could have been better for the overall experience.

Rooms
9.0
The rooms were absolutely stunning, with opulent furnishings, a double-ended bath, and a walk-in shower. The tea-making facilities were a nice touch, and the wardrobe was spacious.
Service
7.0
While the chambermaid was exceptionally lovely and helpful, overall, the service could have been more welcoming.
Location
8.0
The hotel's location directly opposite the train station was incredibly convenient, but it did come with some noise from the nearby station.
Dining
6.0
The dining experience had its highs and lows. The restaurant was superb, but unfortunately, the sausages were a letdown.
Facilities
8.0
The facilities were top-notch, with a brand-new pancake machine being a highlight for me.
Valerie
United States of America, July  2023
7.8/10

The hotel is conveniently located right across from the train station, making it a perfect spot for travelers. The rooms have a small balcony and a walk-in shower, offering a comfortable stay, although some tables are wobbly. The service was excellent during breakfast, with a good food selection, yet the responsiveness lacked when assistance was needed. The dining experience provided good quality food, but some items fell short. Overall, a decent option for a stay with some room for improvement.

Rooms
8.0
The room with a small balcony and walk-in shower was comfortable.
Service
7.0
The staff were helpful during breakfast, but lacked responsiveness for other requests.
Location
9.0
The hotel's location directly outside the railway station is very convenient for travelers.
Dining
7.0
The dining experience offered good quality food, but some dishes were disappointing.
Facilities
8.0
The hotel provides the essential facilities for a comfortable stay.
James
United States of America, July  2023
7.4/10

I found the hotel to be conveniently located just across from the train station and the room was comfortable with a handy travel cot. The service was a bit hit and miss with a few abrupt encounters, but there was a lovely chambermaid who saved the day. The dining experience was mixed, but the facilities were decent overall.

Rooms
8.0
The room was equipped with a comfy bed and had a travel cot available.
Service
7.0
While some staff members were a bit rude, a kind chambermaid assisted us. The reception desk staff were professional and quick to provide assistance upon request.
Location
9.0
The hotel is conveniently situated right across from the railway station, making it easy to access transportation.
Dining
6.0
The dining options were a mixed bag, with some tasty dishes alongside less impressive selections.
Facilities
7.0
The facilities were decent and met our needs during our stay.
Mike
United Kingdom, June  2023
6.4/10

I had a mixed experience at this hotel. The rooms were nice with a lovely view over the garden, but I was disappointed with the cleanliness of the toilet. The staff were friendly overall, but some lacked in offering good customer service. The location, right outside the station, was convenient, but the dining options were not impressive.

Rooms
7.0
The rooms had a lovely view over the garden area and good tea and coffee making facilities.
Service
6.0
The staff were friendly overall, but some lacked in offering good customer service.
Location
8.0
The location right outside the station was convenient.
Dining
5.0
The dining options were not impressive.
Facilities
6.0
Facilities were average.
friendly staff
dirty toilet
Elizabeth
United Kingdom, June  2023
7.8/10

The hotel is very conveniently located straight across the road from the train station, making it super easy to access. The rooms are cozy and come with a lovely four poster bed, which adds a touch of elegance. The dining options are good, with fresh whole salmon being a standout, but there is room for improvement in the overall dining experience. The service staff were fantastic at breakfast, providing a warm and welcoming atmosphere. However, they could be more responsive to guest requests. Despite some minor issues, the value for money is quite reasonable at this hotel.

Rooms
8.0
The rooms are cozy and come with a lovely four poster bed.
Service
7.0
The service staff were fantastic at breakfast, providing a warm and welcoming atmosphere, but could be more responsive to guest requests.
Location
9.0
The hotel is very conveniently located straight across the road from the train station, making it super easy to access.
Dining
7.0
The dining options are good, with fresh whole salmon being a standout, but there is room for improvement in the overall dining experience.
Facilities
8.0
The hotel offers all the essential facilities needed for a comfortable stay.
Joan
United States of America, June  2023
7.6/10

I was thrilled with my stay at this hotel! In a great location right across from the train station, it made getting around so convenient. The rooms were spacious and clean, providing a comfortable stay overall. The service was a bit hit and miss, but there were some standout moments. Dining options were decent, with a mix of good and not-so-great dishes. The facilities were well-maintained, offering a pleasant experience.

Rooms
8.0
The room was spacious with a huge bathroom and a comfy bed. The bar was a nice touch for relaxing.
Service
7.0
The service was a bit inconsistent, but the junior manager Ross and professional reception team stood out. Special thanks to the lovely chambermaid who assisted us.
Location
9.0
The hotel's location right opposite the train station was incredibly convenient for transportation.
Dining
6.0
The dining options were a mix of good quality dishes, like the delicious Spanish rice, alongside some disappointments such as the sausages.
Facilities
8.0
The facilities were well-maintained and added to a pleasant overall experience.
Frank
United States of America, May  2023
8.0/10

I had a wonderful stay at the hotel with amazing room facilities and excellent views over Chester. The service was top-notch overall, despite a few hiccups, and the location couldn't have been more convenient. The dining experience had its ups and downs, but the overall value for money was satisfactory.

Rooms
9.0
I loved the amazing bath and excellent views over Chester from my room. The air conditioning was a bonus for added comfort.
Service
7.0
The service was excellent thanks to a lovely chambermaid who went above and beyond to assist us. However, there were some responsiveness issues with other staff members.
Location
9.0
The hotel is situated right across from Chester railway station, making it incredibly convenient for travel. It was a great starting point for exploring the city center.
Dining
7.0
The dining experience had its highlights, like the delicious Spanish rice dish, but also some letdowns such as the disappointing sausages.
Facilities
8.0
The hotel offered a variety of facilities that enhanced my stay, making it comfortable and enjoyable.
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Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room